ABOUT THIS WEB SITE
We are the authorized online Blue Jay merchandise retailer for the Liberty, Missouri school district. The content, resources and products offered on this site are intended for residents, fans, students and other parties interested in supporting the school district and the Liberty School District Foundation.
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LETSGOLIBERTY.COM CUSTOMER SERVICE / HOURS OF OPERATION
This web site will accept orders at any time unless it is inaccessible for maintenance or updates. To order by phone or for more information, you may contact Customer Service by calling 888-477-6228 (toll-free) or 816-472-1385 in the Kansas City metro area. Our hours are 7:30 a.m. to 4:00 p.m. (CST), Monday through Friday. For other contact methods, please click here. Back to top.

YOUR PRIVACY & PERSONAL INFORMATION
Your privacy and protection of your personal information is of utmost importance to us. Any information we collect from you during the purchase process is exchanged with our server via 128-bit SSL encrypted protection. Any information that we collect is used only for transactions on this web site—we do not share, sell or provide your information to anyone else except data necessary to validate and authorize credit card charges with credit card authorization services. Back to top.

ORDERING & PAYMENT METHODS
All orders must be accompanied by complete shipping and billing information as well as valid credit card information for payment. We accept VISA, MASTERCARD and DISCOVER cards only.

• All orders and shipping will be confirmed by e-mail and/or telephone.
• Orders placed by minors or purchasers other than the credit card holder are the responsibility of parents, legal custodians or the credit card holder. Please be sure you have given them permission to use your credit card for purchases on this site.
• Local sales tax will be charged on any order originating in the state of Missouri.
• Credit cards will be charged once the order has been confirmed. Back to top.

PRODUCT AVAILABILITY
In-stock orders will typically ship in 2 to 4 business days. Custom orders will typically ship within 10 to 15 business days. We will notify customers of backorders, items no longer in inventory or items no longer available as soon as possible after an order is received. Back to top.

SPECIAL SIZING / SPECIAL ORDERS
Larger sizes or items not normally in stock are available by special order. If you have a need for a special size or see an item somewhere that you would like to see available on this web site, please contact Customer Service. We have thousands of suppliers and can typically find any item you may want. Once you make a request and we can source it, we can provide you with cost and availability. Back to top.

SHIPPING
Our standard shipping methods are USPS or UPS Ground. Additonal charges may apply for rush or expedited shipping, oversize shipments, additional shipping addresses or other special delivery arrangements.

RETURNS & EXCHANGES
All returns must be pre-approved. Please contact Customer Service to acquire a return authorization and instructions before returning any merchandise to LetsGoLiberty.com.

• Returned merchandise must be in original condition and returned by prepaid shipping.
• All returns are subject to a 15% restocking fee.
• No returns on custom orders, clearance items or obsolete merchandise.

Exchanges are accepted with pre-authorization. Replacement items will only be shipped upon receipt of the original items purchased. Please contact Customer Service to acquire an exchange authorization and instructions before returning any merchandise to LetsGoLiberty.com. Back to top.

LIMITATIONS / LIABILITY
All items (and their respective manufacturers) offered on the LetsGoLiberty.com web site have been researched to ensure quality, reliability and value. We want you to be satisfied with the products and services that we provide.

• LetsGoLiberty.com (ProAct Service Group, Inc.) offers no warranty on any product sold—expressed or written—in addition to any offered by a product's manufacturer or distributor.
• LetsGoLiberty.com (ProAct Service Group, Inc.) is not liable for any intentional or accidental misuse of products sold through this web site nor damage to property or persons resulting from such misuse.
• LetsGoLiberty.com (ProAct Service Group, Inc.) is not liable for orders placed by minors or others who are not credit card holders who represent themselves to be authorized users of a given credit card. We will make reasonable effort to confirm credit card use with the card holder but will not be responsible for misuse or misleading representations as they relate to orders on this site.
• Any illegal access, use or attempt to defraud LetsGoLiberty.com (ProAct Service Group, Inc.) is prohibited and will be reported to the proper authorities. Anyone attempting such activities may be subject to criminal action. LetsGoLiberty.com (ProAct Service Group, Inc.) will not be liable for any damages to other parties resulting from such activities. Back to top.

WEB SITE CONTENT
All content of this web site is the property of LetsGoLiberty.com (ProAct Service Group, Inc.) except content that is provided and/or copyrighted by the Liberty, Missouri School District, respective manufacturers or distributors, and partner content providers. Any reproduction, use or other application of the information and images on this web site is prohibited without written consent from LetsGoLiberty.com and ProAct Service Group, Inc. © 2005 ProAct Service Group, Inc. All rights reserved. Back to top.

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